Privacy Policy
Eco Home Check (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
Data Controller
Eco Home Check, [Address TBC], United Kingdom.
Email: hello@ecohomecheck.co.uk
What We Collect
Eligibility Checker
When you use our eligibility checker, we collect your answers (property type, heating system, ownership status, etc.) and your postcode prefix. We do notstore your full postcode. Only the prefix is recorded (e.g., “BS1” not “BS1 4DJ”) for regional analytics. Wizard submissions are anonymised and cannot be linked back to an individual.
Analytics
We use Plausible Analytics, a privacy-friendly analytics tool. Plausible does not use cookies, does not collect personal data, and is fully GDPR compliant without requiring a cookie consent banner. All analytics data is aggregated and anonymous.
Contact Forms and Email
If you contact us by email, we store your email address and message content for the purpose of responding to your enquiry. We retain this data for no longer than 12 months after the last communication.
What We Do Not Do
- • We do not store full postcodes. Only prefixes are used for regional analytics.
- • We do not sell, rent, or share your personal data with third parties for marketing
- • We do not use tracking cookies or third-party advertising cookies
- • We do not use Google Analytics or any cookie-based analytics platform
- • We do not build individual user profiles or track you across websites
Affiliate Partner Links
When you click an affiliate link on our site, you are redirected to our partner's website. At that point, the partner's own privacy policy applies. We pass minimal data to partners (typically your postcode prefix and the type of quote you're interested in). We recommend reading the partner's privacy policy before submitting any personal information to them.
Your Rights
Under UK GDPR, you have the right to:
- • Access the personal data we hold about you
- • Request correction of inaccurate data
- • Request deletion of your data
- • Object to processing of your data
- • Request restriction of processing
- • Data portability
- • Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, contact us at hello@ecohomecheck.co.uk.
Data Retention
Anonymised eligibility checker data is retained indefinitely for aggregate analytics. Email correspondence is retained for 12 months. Plausible analytics data is retained according to Plausible's data retention policy.
Changes to This Policy
We may update this privacy policy from time to time. Material changes will be noted on this page with an updated “Last reviewed” date. We encourage you to review this page periodically.